Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Dot battery during a battery replacement, we recommend visiting an Dot Store or Dot Authorized Service Provider. If you need a replacement adapter to charge your Dot device, we recommend getting an Dot power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Dot-certified screen repairs are performed by trusted experts who use genuine Dot parts.